General Questions RSS
If you are experiencing difficulties logging into your account, please follow these steps: Make sure you are using the same email address that you used when placing your order (refer to your email receipt to confirm this). Note that simply...
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Please contact our customer service team at 1 (754) 273-8489 as soon as possible with your updated address. We do our best to make sure all orders are shipped out quickly. Once the order has shipped, we cannot update your...
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To check the status of your order, simply log into your account using the upper right-hand corner of your screen and navigate to the "My Account" page where you can scroll down and click on the specific "Order Number" you...
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Please contact our customer support team at 1 (754) 273-8489.
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If the tracking number indicates that your package has been delivered but you have not received it, please follow these steps: Wait for up to 3 business days Check with your neighbors Check your mailbox and other potential delivery locations...
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